For Immediate Release

CBC Announces Acquisition of Hope Nursing Home Care


Raleigh, NC– Community Based Care (“CBC”)  a home-based healthcare services company that provides a suite of in-home care and support services focused on improving patient and client outcomes, today announced that the Company has acquired Hope Nursing Home Care (“Hope”) a provider in Rhode Island.  Hope Nursing will operate within CBC’s home care services family CBHomecare. 

Hope, located in Cranston, Rhode Island, has been providing home health care services to Rhode Island residents since 2003 and served over 2,000 families. Hope offers personal care, homemaking and companion care.

CBC’s mission is “ to serve people with individualized support needs to achieve their best health and fullest lives. We match the right team of professionals to the people in their community who need support, with compassion and convenience”. 

CBC and Hope possess the shared values necessary to fulfill our mission into the future. Hope has a long-standing reputation for outstanding quality in Rhode Island.  CBC intends to further enhance the level of support required to continue to provide high-quality services into the future.

Mike Kotzen, CBC President/CEO, said, “Hope Nursing brings a reputation as both an outstanding  provider and employer in Rhode Island. At CBC we look forward to continuing that legacy and making a meaningful positive impact on the residents of Rhode Island.  Hope will complement the services we provide in other regions across CBHomecare.  We are thrilled to welcome the Hope Nursing team into the CBHomecare family.”


About Community Based Care

The CBC family of providers exists to serve people with individualized support needs to achieve their

best health and fullest lives. We match the right team of professionals to the people in their community who need support, with compassion and convenience. CBC serves nearly 3,000 clients in North Carolina, Florida,  Virginia and Rhode Island, it employs over 3,500 talented and committed caregivers. 

For more information on CBC and its family of providers, please visit and .  For more information on mergers & acquisitions please contact Gene Rodgers, CBC Executive Vice President, at


Stoneridge Partners served as the exclusive advisor to Hope Nursing Home Care.

For Immediate Release

Exceptional Family Support Joins

the Community Based Care Family of Providers

Exceptional Family Support (EFS), an organization dedicated to providing quality services to the individuals they serve, is pleased to announce that they have joined the Community Based Care (CBC) family of providers and have merged with CBC Lindley in Greensboro, North Carolina.

Gene Rodgers, CBC Executive Vice President, stated, “EFS is one of the largest, well respected, and experienced I/DD agencies in the Triad. Having them come together with our platform agency CBC Lindley in the Greensboro region continues our vision of providing exceptional home and community-based care across the country”.

EFS owner, Kimberlie Lowery, said, “We are thrilled to have our Exceptional Family Support team have the opportunity to continue to provide exceptional services to our clients and families through the merger with Community Based Care Family of Providers in North Carolina.  Through this merger with CBC, we are excited to continue maintaining our strong relationships, providing support and advocacy on all levels, and maintaining the same level of care we are known to provide since 2008.”

About Community Based Care

The CBC family of providers exists to serve people with individualized support needs to achieve their best health and fullest lives. We match the right team of professionals to the people in their community who need support, with compassion and convenience. CBC serves over 3,000 clients in North Carolina, Florida and Virginia and employs over 3,500 talented and committed caregivers. CBC providers offer state-of-the-art training, benefits, 401k and electronic health records to best serve our employees and clients.

For more information on CBC and its family of providers, please visit  For more information on mergers & acquisitions please contact Gene Rodgers, CBC Executive Vice President, at

For Immediate Release

Stay at Home Senior Care Merges with Quality Home

Staffing and the Community Based Care Family of Providers


Stay at Home Senior Care (SAH), an organization dedicated to providing quality services to the

individuals they serve, is pleased to announce that they have joined the CBC family of providers and

Quality Home Staffing. SAH Owner, Deborah Bordeaux said, “SAH has had the privilege of caring for

the ‘senior royalty’ of Wake Forest for 18 years, enlisting compassionate aides who honor God everyday

through their important work. It was essential to find a company that shares our love for the elderly and

the people that care for them. Joining the CBC family will allow this meaningful and essential work to

continue in the community. Our team is excited to join one of the largest providers in North Carolina and

looks forward to the future”.

Mike Kotzen, CBC President/CEO, said, “SAH brings a reputation for providing outstanding quality to the

homes of vulnerable individuals. These home care services will help complement the services we

presently provide across the CBC family in North Carolina and Florida. We are proud to work with the

entire SAH team to enhance our service to the community and we are thrilled to welcome the SAH team

into the CBC family.”

Gene Rodgers, CBC Executive Vice President, added, “getting to continue the long history of Stay At

Home Senior Care allows us to continue to focus on home and community based services for North

Carolina’s citizens. Deborah and her team have, for a very long time, been the leading home cafe and

private pay private agency in Wake Forest, Raleigh & Northern Wake County. SAH will continue private

pay services and Quality Home Staffing (QHS) will provide all other services in those regions.”

SAH was founded in 2003 by Deborah Bordeaux and is headquartered in Wake Forest, N.C. To learn

more about our home care services, please visit


About Community Based Care

The CBC family of providers supports people with Intellectual and/or Developmental Disabilities and

Home Care/Companion Care needs, and their families, in order to achieve their fullest potential, by

matching them with the most talented, well-trained, compassionate caregivers anywhere. CBC serves

over 2,500 clients in North Carolina and Florida and employs over 3,000 talented and committed

caregivers. CBC providers offer access to services in every MCO and almost all NC counties, plus state

of the art training, benefits, 401k and electronic health records to best serve our employees and clients.

For more information on CBC and its family of providers, please visit For more

information on mergers & acquisitions please contact Gene Rodgers, CBC Executive Vice President, at


With the emergence of the COVID-19 vaccine, many people began to see the light at the end of a very long and dark tunnel. While it will still take a while to get everyone vaccinated, there is hope that people can return to the things they love and miss. They will be able to visit with family and friends, go to the store without masks, and gather at sporting events, concerts, movies, and more.  

While many Americans are excited about the vaccine, some are still unsure if they want to take it and have valid questions and reservations about its safety, effectiveness, and cost. In this blog, we hope to answer some of those questions and provide trusted information and sites that you can visit to get more information. 

First of all, the vaccine is FREE to everyone. You do not have to have any health insurance to receive the vaccine, and it is free no matter where you go to get your vaccine. 

Secondly, some people have concerns about how quickly the vaccine made it to market.

Additionally, there are concerns about side effects. While there are some side effects to this vaccine, just like any medication or other vaccines, they are mild, and the most common include the following:

The side effects usually only last about 24 hours.

There are also some concerns about allergies.

The vaccines contain mRNA, which tells your body to produce the antibodies needed to fight off Covid-19, salt, sugar, and fat. It does not have:

Once it uses mRNA and no longer needs it, your body will get rid of it. 

Other Concerns:
There is lots of folklore going around about the vaccine on social media and the internet, and these claims are not valid. You may hear things such as: 

If you still have questions or are unsure about the vaccine or how it will affect you, please consult with your doctor. You can also speak to someone who has had the vaccine and use credible sites to do additional research. 

Supplies of the vaccine are limited, and both Florida and North Carolina have developed phases based on CDC guidance that they are working through to make sure that everyone who wants a vaccine receives one. 

Until the majority of people get vaccinated, the individuals we serve, our families and others in our community, as well as ourselves, will be in danger of contracting COVID-19 with the possibility of severe symptoms. Getting the Vaccine is the best way to stop the spread of COVID-19. CBC will also continue to share information from trusted sources to help keep you informed about the vaccine and when you may have the opportunity to get the shot yourself. Keep an eye on our social media pages, our website, and regular emails for more information. NC FAQ 


About the N.C. Innovations Waiver and What’s New

The Home and Community Based Services Waiver for North Carolina is called “NC Innovations”.  The waiver is, essentially, an agreement between the state of North Carolina and the federal government — Medicaid or “CMS”, specifically — about the service offerings available to persons with disabilities on the waiver. Currently, there are about 13,000 people in NC on the waiver, and approximately the same number on the Registry of Unmet Needs — the waiting list. 

If you or your family member is currently on the waiver, you should know that the waiver is updated periodically, and when it is, it is posted for public comment. It so happens, that we are in a public comment period right now.  You can read the proposed changes to the NC Innovations waiver by visiting this website and the actual proposed policies can be found here (warning — large file). 

Our provider leadership has reviewed the proposed waiver changes, and, in case you’re interested, is providing the following feedback to the state. 

First, a few positives…

Throughout the new waiver, there is a heightened emphasis on competitive employment for people with disabilities.  This is great!  NC is a “work first” state, meaning that people who want to work should be supported to seek jobs that pay at least minimum wage.  Work and meaningful daily activities are key quality of life outcomes for everyone — you, me, our staff, and the people we serve.  Having more opportunities to support people towards competitive employment in Day Supports, Supported Employment, Community Networking, and other services, is good for people with disabilities. 

Another positive is enhanced support for individuals with disabilities to live more independently.  Community Navigation could include tenancy supports, which would provide assistance in seeking affordable housing — a major barrier to Supported Living services.  The Supported Living definition itself does not change much, but, there is a lot of support required before Supported Living can even begin, and these additions could help meet that need. 

On the downside…

Family members (non-parents) would not be allowed to support persons on the waiver under 18 living in the same home.  Outside of the current COVID-19 easing of restrictions, this has been the case for parents.  We do, however, have some siblings who are serving in this role, and there is no grandfathering provision in the waiver to allow this to continue. 

Also, while the Individual Budgets section (Appendix F) has been amended to clarify that a person’s individual budget should not be tied to his/her Supports Intensity Scale score, we think the language could be stronger.  The budget is not a cap on annual spending; it is only a guideline. 



There is a lot to like about the direction the state is going with the NC Innovations Waiver.  There is an increasing emphasis on meaningful daily activity, employment, independent living — and broadening the availability and flexibility of supports to achieve these outcomes, including through expanded telehealth options. 

NC has been sincere in its outreach for individual and family member input, so I would encourage you to review the proposed changes and share your perspectives. 

Together, we make the difference — 

Richard Edwards

CBC Regional Vice President, North Carolina



Coping with the Uncertainties of COVID-19 

Breaking News (Not Breaking News) COVID is hard.

This has been a very challenging time for us. Some of us are stuck at home with very little social contact and we are lonely.  Some of us are essential workers and must go out into the world even if we feel anxious or uneasy about that.  Some of us are aching for the hug of a friend while others of us have our children at home 24/7 and just want to be left alone.  You may find that you are more tired than usual.  You may feel irritable or find that you are jumpy or feeling a general anxiousness.  You may find that you have trouble concentrating and feel like your head is in a fog.  Whatever you are feeling, know that it is normal to feel all out of sorts under these COVID-19  circumstances.  It is important to recognize and acknowledge that.  It is also important to recognize and acknowledge that we are grieving.  Some of us are grieving lost family members, friends, or jobs.  We may also be grieving events that we have missed like graduations, birthdays, trips, or weddings.  We may miss everyday things like school, sports, attending church and seeing friends.  We may simply miss our normal daily routine. 

The reason it is important to acknowledge these feelings and experiences is that we feel less alone when we see that others are being affected too.  How we each experience the changes can differ but the fact is we are all experiencing something.  When we acknowledge this it reminds us to be kind to ourselves and each other.   Also, when we acknowledge how the pandemic is affecting us, we can remember to do things that help.  Below you will find a list of things that can help.  So, acknowledge that this is hard, be kind to yourself, and reach out for support when you need it.  We are all in this together!


Self-care is really important during times of uncertainty.  The more we can maintain a sense of normalcy and connectedness the more resilient we will be during this time. 


Some links and phone numbers that might be helpful:

COVID-19 resources

Centers for Disease Control 



General COVID non-emergency questions – NC Poison Control COVID-19 Hotline

The Department of Health and Human Services for NC

State of Florida


1-866-779-6121 or (email )

State of Florida  COVID -19 Call Center available 24/7 

2-1-1 or 888-892-1162 

Available 24 hours a day/7 days a week to help you get assistance with finding food, paying housing bills, accessing free childcare and other essential services. Run by the United Way. 


Family Stay at Home Resources

American Red Cross Site for COVID 19 

NCDepartment of Public Instruction- COVID-19 Response and Resources

Connection to NC Remote learning resources and information.

Talking to your kids about COVID-19 -Child Mind Institute

UNC School of Education free COVID-19 toolkit for supporting individuals with autism during uncertain times.

Virtual tour activities for all ages.


Mental Health and Coping Resources, 1-800-985-5990 or text TalkWithUs to 66746 to talk to a trained crisis counselor.   24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster.

The World Health Organization information – Mental Health considerations.

Tips for coping with social distancing from SAMHSA (Substance Abuse, Mental Health Services Administration)

Mental Health America 

Fall Prevention Awareness Week September 21-25 

Falls are common, especially among older and disabled adults.  According to the National Council on Aging, they are the leading cause of both fatal injury and non fatal trauma related hospital admissions for older adults.  In people with intellectual and developmental disabilities the risk may be even greater due to a number of factors. Some of the physical factors that can make a person more vulnerable to falls are  poor vision, poor balance and weak muscles, difficulty judging  when a situation or activity is dangerous and taking medications that cause sleepiness, dizziness or affect judgement or balance. Some environmental factors that increase fall risk are slippery floors, loose carpets or unstable rugs, poor lighting, poorly fitted footwear, lack of surfaces to grab, seat heights that are too high or too low and assistive devices that have worn tips or structural defects. 

The best way to prevent falls is to take a good look at what puts you or your loved one at risk and then doing something about it.  We can make simple changes in our homes such as increase the lighting or the layout of our furniture. We can get physical therapy or exercise to make us stronger and steadier on our feet. And we can review our medications with our doctor.  In honor of Fall Prevention Awareness take a look at your situation this week and put a plan in place to lower the risk. 


For a CDC Fall Prevention Checklist  follow this link

We have all been impacted by the COVID-19 pandemic in some way. Some have been inconvenienced, while others have had their entire lives turned upside down. Regardless of how the pandemic has impacted you, we want to do our best to provide you with support and resources during these unprecedented times. Please check out the info below for more details, including how to reach out to us directly if you need additional support or info.

Stay Connected

Whether you are an individual we serve, a family member, or an employee, we all need to keep up with the latest info where we live. CBC has staff in every region who are here to help. If you have specific questions about how CBC can provide support, please check out our webpage dedicated to COVID-19 info and updates, including contact info, ways to reach out, and specific recommendations for Florida and North Carolina.

Close Modal


For the latest on our response to COVID-19 (Coronavirus), please click here

Read More